Public Sector

Facing a pressing need for expediency and adaptability, the Government sought an efficient solution to deploy its permit application to the public swiftly and flexibly. The key objectives were to facilitate a seamless application process for citizens and to accommodate the potential surge in demand as efficiently as possible. Recognizing the significance of agile and responsive measures, the Government aimed to surpass its previous deployment capabilities and streamline the entire permit application procedure. The ultimate goal was to achieve a level of speed and ease that exceeded previous standards, making it easier for the public to access and submit permits while also having the ability to effortlessly scale the system to meet varying demands.

Task

The Government needed a quick and flexible way to deploy its permit application to the public and accommodate potential high demand efficiently. The main objectives were to create a seamless application process for citizens, surpass previous deployment capabilities, and streamline the entire procedure. The ultimate goal was to achieve faster and easier access for the public to submit permits while effortlessly scaling the system to meet varying demands.

  • Strategy

    Redesign User Experience, Application Modernization Cloud Adoption

  • Benefits

    Highly citizen's engagement by enabling faster responses to passport applications and increasing transparency.

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